Lawmakers Investigating Twitter over Whistleblower’s Explosive Allegations

Congressional lawmakers are investigating explosive allegations made against Twitter by a whistleblowing former executive.

As Slay News reported, Twitterโ€™s former chief of security has made a major whistleblower complaint against the social media company.

The allegations from Peiter Zatko, the whistleblower who served as Twitterโ€™s head of security for around 14 months before being fired earlier this year, include claims of deception around data security and privacy.

Zatko also claims that Twitter has been misleading tech entrepreneur Elon Musk about the number of fake accounts on the platform during the Tesla CEO’s negotiations to buy the company in a $44 billion deal.

He alleges in a disclosure that Twitterโ€™s security and privacy systems were grossly inadequate and that the company misled regulators, investors, and Musk about fake โ€œspamโ€ bots on the platform.

Twitter CEO Parag Agrawal has called Zatkoโ€™s claims a โ€œfalse narrative.โ€

However, U.S. lawmakers seem determined to make up their own minds and are investigating.

Sen. Dick Durbin (D-IL), chair of the Senate Judiciary Committee, said in a statement that he is looking into Zatkoโ€™s allegations.

โ€œThe whistleblowerโ€™s allegations of widespread security failures at Twitter, willful misrepresentations by top executives to government agencies, and penetration of the company by foreign intelligence raise serious concerns,โ€ย Durbin said.

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โ€œAs chair of the Senate Judiciary Committee, I will continue investigating this issue and take further steps as needed to get to the bottom of these alarming allegations,โ€ he said.

Durbin added that, if the whistleblowerโ€™s claims are accurate, there may be โ€œdangerousโ€ risks for Twitter users in terms of data privacy and security.

Sen. Ed Markey (D-MA) sent a letter (pdf) to the Federal Trade Commission (FTC) and the Department of Justice expressing โ€œsignificant concernsโ€ about the whistleblowerโ€™s allegations.

โ€œAccording to Peiter Zatko, Twitterโ€™s former head of security, Twitter has systematically and repeatedly failed to take basic security measures to protect its user data and has misled investors, regulators, and the public about the strength of its security systems,โ€ Markey said in a statement.

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Markey added that Zatkoโ€™s allegations suggest Twitter has again โ€œflagrantly violatedโ€ its consent decree with the FTC just months after the company agreed to pay a $150 million penalty for failing to keep Twitter usersโ€™ data secure.

โ€œI strongly urge the federal government to investigate Zatkoโ€™s claims and, if necessary, take strong and swift action against Twitter to ensure Twitter user data is properly protected,โ€ the senator wrote.

House Energy and Commerce Committee Chairman Rep. Frank Pallone (D-NJ) said in a statement that he was โ€œcarefully reviewing this whistleblower disclosure and assessing next steps.โ€

โ€œThese allegations are alarming and reaffirm the need to pass my comprehensive privacy legislation to protect Americansโ€™ online data,โ€ Pallone added, referring to theย American Data Privacy and Protection Act that he co-sponsored.

Several other lawmakers have issued similar statements.

Twitter spokesperson Anna Hughes was cited by The Washington Post as saying that Zatkoโ€™s complaint seems to contain โ€œinconsistencies and inaccuraciesโ€ and takes things out of context.

โ€œMr. Zatkoโ€™s allegations and opportunistic timing appear designed to capture attention and inflict harm on Twitter, its customers, and its shareholders,โ€ she said, according to the outlet.

In a similar vein, Twitterโ€™s CEO also pushed back on Zatkoโ€™s claims.

Agrawal reportedly wrote in a message to staff, that was shared on social media by CNNโ€™s Donie Oโ€™Sullivan, that the whistleblowerโ€™s complaint appears to be a โ€œfalse narrative that is riddled with inconsistencies and inaccuracies, and presented without important context.โ€

โ€œWe will pursue all paths to defend our integrity as a company and set the record straight,โ€ he added.

Zatko claims that, despite Twitter agreeing in its settlement with the FTC to put in place stronger data security protections, the situation over time actually became worse.

His complaint alleges that Twitterโ€™s internal systems let far too many employees access usersโ€™ personal data that they didnโ€™t need for their jobs, opening the door to potential abuse.

Experts who were deeply familiar with Twitterโ€™s problems with the FTC told Zatko โ€œunequivocally that Twitter had never been in compliance with the 2011 FTC Consent Order, and was not on track to ever achieve full compliance,โ€ the complaint reads.

Zatkoโ€™s disclosure also claims that Twitter had difficulty identifyingโ€”much less restrictingโ€”the presence of foreign agents on its platform while alleging that Chinese entities gave money to Twitter, raising concerns that these entities could access sensitive information about Twitter users.

The complaint also claims Twitter suffered from server vulnerabilities, alleging that over 50 percent of Twitterโ€™s 500,000 data center servers had kernels or operating systems that were non-compliant and many had problems with encryption.

Zatkoโ€™s complaint also states that Elon Musk, whoโ€™s embroiled in a legal fight with Twitter over his backing out of a deal to buy the platform for $44 billion, was right in claiming that Twitter executives have little incentive to carry out accurate measurements of the number of fake accounts and spam bots on the platform.

โ€œSenior management had no appetite to properly measure the prevalence of bot accounts,โ€ Zatkoโ€™s complaint states.

It alleges that executives were concerned that accurate bot counts would be damaging to Twitterโ€™s โ€œimage and valuation.โ€

Zatkoโ€™s disclosure also includes the allegation that the true number of spam accounts and bots on Twitter is probably โ€œmeaningfully higherโ€ that the 5 percent of daily monetizable users that the social media firm claims.

Key to Muskโ€™s backing out of the buyout agreement is his claim that Twitterโ€™s longstanding position that spam accounts and bots make up fewer than 5 percent of monetizable daily users is a fallacy.

Twitter has repeatedly insisted that its 5 percent estimate is accurate.

Musk argues that the number is closer to 20 percent.

The two sides are scheduled to go to trial in October in a Delaware court.

Experts are now saying Zatkoโ€™s disclosure could give Muskโ€™s legal team more ammunition in their legal fight against Twitter.

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